Refund policy

User
oversæt dette her til tysk det refusions politik : Fortrydelsesret Bolcheriet yder ingen fortrydelsesret ved køb af fødevarer jvf. Købeloven. Der ydes endvidere ikke fortrydelses ret på bestillingsvarer som navneposer, bryllupskog og logobolcher. Uafhentede pakker: Modtages en pakke retur fordi kunden ikke har afhentet sin pakke inden tidsfristen angivet af Gls eller Postnord, betaler kunden selv for returfragten samt evt. genfremsendelse. Reklamation Reklamation i forbindelse med fejl og mangler skal påpeges overfor Bolcheriet på mail info@bolcheriet.dk senest 3 hverdage efter levering. Ved udeblevne leverancer kontakt venligst kundeservice på tlf. 9899 00 07 eller på mail shop@bolcheriet.dk Husk at oplyse ordre nr.

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Refund policy: Right of withdrawal Bolcheriet does not provide a right of withdrawal for the purchase of foodstuffs in accordance with the Consumer Protection Act (Købeloven).

Furthermore, there is no right of withdrawal for custom orders such as personalized bags, wedding candies, and logo candies.

Unclaimed packages: If a package is returned because the customer has not collected it within the time frame specified by GLS or Postnord, the customer will be responsible for the return shipping costs as well as any reshipping costs.

Complaints

Complaints regarding errors and defects must be reported to Bolcheriet via email at info@bolcheriet.dk no later than 3 business days after delivery.

For missed deliveries, please contact customer service at phone number 9899 00 07 or via email at shop@bolcheriet.dk. Remember to provide the order number.